Privacy Policy

Last Updated: 01/01/2025

At Kastell Building Co., we are committed to protecting your privacy and ensuring a safe online experience for all of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about your privacy, please contact us through our website’s contact form.

1. Information We Collect

We collect both personal and non-personal information from our users.

  • Personal Information: We collect personal information such as names, email addresses, and phone numbers when users submit forms (e.g., contact forms, newsletter sign-ups).
  • Non-Personal Information: We collect non-personal data such as IP addresses, browser type, device type, and browsing behavior. This information is collected via third-party tools like Google Analytics to help us improve our website and services.
  • Cookies and Tracking Technologies: We use cookies and other tracking technologies to improve user experience, monitor website performance, and deliver personalized advertising. These technologies help us track visitors' activities on our website.

2. How We Collect Information
  • Form Submissions: When you fill out contact forms or sign up for our newsletter, we collect the information you provide directly to us.
  • Automatic Data Collection: We automatically collect data through tools like Google Analytics and other tracking technologies when you visit our website.

3. How We Use Your Information

We use the data we collect for the following purposes:

  • Marketing: We may use your data for email campaigns, newsletters, or other marketing purposes.
  • Website Functionality and Analytics: Your data helps us analyze and improve website performance and functionality. We use analytics to enhance user experience.
  • Advertising: We may use collected data to provide you with personalized ads.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share non-personal data with third-party service providers, such as Google Analytics, for analytics purposes. These third-party providers are required to handle your data securely and in accordance with applicable privacy laws.

5. Cookies and Tracking Technologies

We use the following types of cookies:

  • Functional Cookies: To enhance the functionality of our website.
  • Performance Cookies: To track how users interact with our website and improve the user experience.
  • Advertising Cookies: To display personalized ads based on your browsing behavior.

Currently, we do not provide an option for users to manage cookie preferences, but this may be implemented in the future.

6. Data Security

We take your privacy seriously and implement appropriate security measures to protect your personal information. All data is stored and hosted by third-party platforms we use, including Webflow, Pipedrive, and Google Analytics. We make sure these platforms comply with security standards to protect your data.

While we take precautions to protect your data, please note that no method of data transmission or storage is 100% secure. We do not have specific protocols in place in the event of a data breach but will take immediate action to rectify any security issues if they arise.

7. Your Rights Regarding Your Data
  • Access, Update, or Delete Your Data: You have the right to request access to, correction, or deletion of your personal information. If you wish to delete your data, please contact us through our website.
  • Opt-Out of Data Collection: You can opt out of receiving marketing communications at any time by unsubscribing from our newsletter or using the opt-out options provided.

8. Compliance with Privacy Laws

We are based in Australia and adhere to Australian privacy standards and regulations. Currently, we are not required to comply with GDPR or CCPA; however, we ensure that your privacy is respected in accordance with local privacy laws.

9. Data Retention

We retain your data as long as you are signed up for our newsletter or service. If you choose to unsubscribe or if the data is no longer needed, we will remove your information after the applicable retention period required by Australian regulations.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us through our website’s contact form. We do not have a designated privacy officer, but all inquiries related to privacy will be handled promptly.